Banks are providing a “two-tier” service for disabled individuals, as reported by a customer who had to sit on the floor while waiting in a branch.
A study conducted by consumer group Which? revealed varying experiences among disabled bank clients, with some institutions offering minimal support for inclusivity.
In the UK, an estimated 16.8 million people have disabilities, accounting for a quarter of the population.
Despite this, Which? claims significant discrepancies exist in the service quality provided by major banks in the country.
The study surveyed over 2,200 individuals with impairments affecting their daily lives to evaluate their satisfaction with various current account providers.
Discover more about the top and bottom-ranking banks in the full story here
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Families are facing challenges in selling vacant retirement properties inherited from elderly relatives.
One individual reduced the price of his late mother’s retirement flat by £55,000 but is struggling to find a buyer, incurring significant annual fees for the empty property.
In 2015, Joan Taylor purchased a flat in Burgess Hill, West Sussex, for £225,000, which came with a 125-year lease and is restricted to individuals over 70 years old.
Following Joan’s passing at the age of 96 in June 2024, her son Gordon Taylor has lowered the asking price to £170,000 but faces challenges in selling the property.
Danone has issued additional recalls of infant and follow-on formula due to potential toxin contamination.
The affected batches of Aptamil and Cow & Gate formula may contain cereulide, a toxin that can lead to food poisoning.
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