Consumers facing debt with various energy providers throughout the United Kingdom may qualify for extra financial assistance. The British Gas Energy Trust, an independent charity supported by British Gas, extends grants to eligible customers based on their specific financial situations.
The Individual and Families Fund offers aid to households with energy arrears of up to £1,700, regardless of whether they are on a prepayment meter or credit account. This assistance is open to energy users in England, Scotland, and Wales.
This fund is not restricted to British Gas customers and can be accessed by patrons of OVO, E.ON, E.ON Next, Scottish Power, Octopus, Shell Energy, EDF, Utility Warehouse, SSE, Utilita, and Utility Warehouse. However, it is advisable to contact these suppliers first as they have their own support programs before seeking aid from the Individual and Families Fund.
To be eligible for the Individual and Families Fund, customers must fulfill specific criteria as outlined by the British Gas Energy Trust.
To apply for assistance via the British Gas Energy Trust, individuals must register for an account online here. Once the account is created, applicants can access the British Gas Energy Trust website to submit applications for available funds.
During the application process, applicants may need to provide supporting documents to assist the trust in determining grant eligibility. Such evidence may include:
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